Addressing the continued rise in pharmacy costs

Rising medication prices are a concern, but selecting a carrier that integrates benefits may help lower costs and improve health outcomes.


Pharmacy costs continue to rise as drugmakers increased the price of 453 medications at the start of 2024 with additional price hikes expected.1 In fact, total drug spending has continued to inch up year after year, with the average cost of a prescription drug coming in at $590 in 2023 — an increase of $429 over 6 years.2

Driving this trend are rising production and distribution costs from manufacturers, higher utilization of specialty drugs for managing chronic conditions and more patients routinely using the health system compared to a few years ago.3 Unfortunately, no matter the cause, rising drug prices have real consequences: 1 in 3 Americans surveyed said they have difficulty affording their prescription medications.3

And while new specialty drugs and therapies have the potential to improve health outcomes, many of them are unsustainably expensive. Although they make up less than 2% of overall volume, specialty medications account for more than 60% of total pharmacy spending, according to UnitedHealthcare data.4 That may be surprising, but consider these examples:

  • Among specialty drugs used to treat adults with moderately to severely active ulcerative colitis, a newer drug on the market costs approximately $75,000 per year5
  • A one-month supply of GLP-1 drugs used to treat type 2 diabetes — several of which are now approved for treating obesity — can exceed $1,0006

Consequently, when employers are designing their benefit strategies, many are exploring ways to make up for these costs, causing some to raise employee health care contributions or deductibles, or even end coverage entirely for certain drugs. Employers looking to take a more strategic approach to cost management may want to consider integrating pharmacy and medical benefits and working with a carrier that advocates and collaborates for lower pharmacy costs on behalf of employers and members.

“Drug prices are so extraordinarily high and contribute so much to the cost of health care that employers are now in a position where they have to make more difficult choices about how to spend their money.” 

— Matthew Vesledahl, Chief Affordability Officer, UnitedHealthcare Employer & Individual

Integrating pharmacy and medical benefits

Less-than-optimal treatment decisions are more likely when a patient does not have integrated medical and pharmacy benefits. Matthew Vesledahl, chief affordability officer for UnitedHealthcare Employer & Individual, offers an example involving medications used to treat neuromyelitis optica spectrum disorder (NMOSD), a rare condition which can be treated with different medications. The cost of the drug could vary significantly:

  • $26K per month for a self-administered injection covered under one’s pharmacy benefit
  • $2.6K per month for infusions administered in an office by a health care provider covered under one’s medical benefit

Someone with separate medical and pharmacy benefit carriers may end up receiving the $26,000 injection because their carrier and pharmacy benefit manager (PBM) are not synced on how to manage treatments that have options under both benefits.

“If you integrate your medical and pharmacy benefits under one carrier, you are more likely to end up with a better cost outcome than if you didn’t,” Vesledahl says. “If you don’t manage holistically across your benefits, you risk higher costs.”

Part of this process includes screening any specialty drug that comes to market to ensure that it’s safe, effective and delivers value.

“Every drug first goes through a rigorous clinical review process led by our pharmacy and therapeutics committee,” says Susan Maddux, chief pharmacy officer for UnitedHealthcare Employer & Individual. “As part of our clinical and coverage evaluation, we also ask, ‘Is there a less expensive drug available for treating the same condition with similar outcomes?’ Those are the kinds of cost benefits we weigh.”

Working with a carrier that advocates and collaborates on behalf of the employers and members it serves

The potential to reduce costs and expand access through collaboration across the health system is growing alongside the complexity and variety of treatments. One strategy is to work with a carrier that collaborates on behalf of the employers and members it serves by negotiating prices with drug manufacturers, advocates for certain government policies or protections, advises employers on which drugs or treatments to cover and equips providers and members with the information they need to help make more informed decisions.

“At UnitedHealthcare, we recognize that the cost of care — specifically in the pharmacy space — is unsustainable, and that’s why we are in constant conversation with drug manufacturers and the government to help ensure we are doing everything in our power to help make the cost of care more affordable downstream for our members and our clients,” explains Vesledahl.

$1.21

saved per member per month in pharmacy and medical benefit therapies with the Cancer Guidance Program8

Beyond that, UnitedHealthcare also meets regularly with brokers, consultants and employers to discuss the challenges they may be facing to offer strategic guidance.

“Our account and client management teams are often asking me to join their meetings to showcase what my team is seeing within our claims data, and oftentimes the focus is on pharmacy costs,” explains Craig Kurtzweil, chief data and analytics officer for UnitedHealthcare Employer & Individual. “That data conversation then enables our teams to have more strategic discussions with our clients about what they can do, or what others have done, to better manage that spend.”

At the same time, providers are the ones prescribing certain drugs for their patients, so it’s important that they have the information needed to recommend the most appropriate yet cost-effective care plans. With Point of Care Assist®, a member’s cost and coverage information is embedded into a provider’s electronic medical record. And PreCheck MyScript® prompts prescribers when there is a lower-cost drug alternative, saving employers an average of $237 and members an average of $119 each time they switch to a lower-cost alternative drug.7

Additionally, the UnitedHealthcare Cancer Guidance Program uses evidence-based treatment, utilization management and analytics to help oncologists find quality, cost-efficient cancer treatment regimens for their patients — and obtain faster prior authorizations.

$53M

member savings 53M generated through the UnitedHealthcare Vital Medication Program10

“The Cancer Guidance Program improves the physician experience because it’s an easier path for physicians to get approvals for the entire cancer regimen, both infused and oral medications. It also improves the member experience because someone could potentially start the therapies earlier,” Maddux says.

From a member perspective, UnitedHealthcare and Optum Rx® — the pharmacy care services company within Optum, an affiliate company of UnitedHealth Group — have taken several steps to help make it easier for members to make more informed health care choices and get the drugs or treatment they need. These initiatives include:

  • Eliminating all out-of-pocket costs for 5 vital medications — including insulin, epinephrine, glucagon, naloxone and albuterol — for eligible members
  • Launching Price Edge, a tool that allows members to search and compare prices for a broad set of generic drugs to help ensure they are getting the most competitive price possible, whether or not it is covered under their benefits
  • Alerting members via the UnitedHealthcare® app or myuhc.com® when a lower-cost medication alternative is available, saving members an average of $93 per month9

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