Behavioral health benefits for your employees

UnitedHealthcare is focused on guiding employees and their covered family members to the right care. We offer a full range of behavioral health solutions that meet them where they are. And we continue connecting them to support as their needs change over time.

Providing a guided behavioral health care experience

Providing a guided behavioral health care experience

Mental health is not linear — it’s fluid and evolving. Our solutions work together to help ensure we’re supporting employees and their families at every stage and situation. This includes digital and live support for adults, youth and caregivers.

A whole-person approach to health care

Video transcript

At UnitedHealthcare, wellbeing leads the way.

That's why we're dedicated to delivering a whole person approach to healthcare, addressing more than just the physical needs of members.

More than one in five US adults live with a mental health condition, which can impact their physical health, day-to-day life, relationships, and productivity.

Our comprehensive behavioral health solutions are tailored to the unique needs of your employees through personalized guided navigation, built to help adults, youth, and caregivers more easily find support that addresses a spectrum of needs from low to moderate to high severity.

To help employers build a benefit strategy with a range of behavioral health solutions, we offer access to an in-person behavioral health provider network that's grown by more than one hundred and five percent in the last few years, and a virtual provider network that's grown by more than thirty-six hundred percent, as well as education, coaching, self-care tools, and twenty-four seven phone support.

Plus higher level support, including therapy, pharmacy management, and facility-based care designed to meet your employees where they are.

Using digital tools designed for simplicity, such as the UnitedHealthcare app or myuhc.com, employees can answer a few short questions and receive recommendations tailored to their needs and preferences.

This helps increase access and may improve outcomes, lower costs, and provide faster access to care.

For members with lower level severity, mental wellbeing needs may be met through different solutions such as self-care, mindfulness, and coaching.

For example, the Calm health app is built to help employees manage their mental wellbeing with anytime access to an entire library of support written by psychologists.

This includes everything from guided meditations, calming soundscapes, and mindful movement, to tools for managing work stress and improving sleep.

Access to behavioral health solutions matters, and simply getting started can sometimes feel like a huge step.

Built for easier access to care, UnitedHealthcare behavioral health benefits are here to help guide employees on their wellness journey through a digital experience that simplifies their very first steps and the ones that follow.

Build behavioral health into your benefits strategy

Learn about our behavioral health benefits solutions and how they’re tailored to meet the unique needs of your employees.

Support across a full range of behavioral health solutions

Support across a full range of behavioral health solutions

Our clinical knowledge and data analytics help us better understand the people we serve. We look through the lens of a member segmentation model. This model includes 4 broad segments: low, moderate and high severity, as well as youth and family support.

We used those segments to build evidence-based solutions for all severity levels and types of care needs. These segments help us identify how we can guide members to the care that fits them best. This may lead to better outcomes sooner.

Improving access to behavioral health care

Improving access to behavioral health care

The UnitedHealthcare behavioral health network continues to expand and includes:

297K+ virtual providers¹
518K+ national network providers¹

We’re working hard to improve behavioral health care access for employees and their families. We’re growing the network and expanding care options. These include solutions other than traditional therapy for low-severity needs, such as:

Self-help tools
24/7 in-the-moment telephonic support from master’s-level specialists
Virtual behavioral coaching and educational tools

These products and services are designed to provide quicker access to care. They offer a more appropriate level of support for many employee needs — and a lower cost.

Learn more about low-severity care options

Connecting employees to a variety of behavioral health programs, services and tools

Connecting employees to a variety of behavioral health programs, services and tools

Calm Health

The Calm Health app provides programs and tools to help employees support their mental health and well-being. Calm Health includes:

24/7 access to self-paced digital learning modules with evidence-based content
Industry-recognized screenings to help employees track symptoms over time
Integrated referrals to help employees find additional support that’s included in their health plan benefits, including coaching and therapy
Robust metrics and reporting to help organizations understand their employees’ well-being needs, utilization and engagement

Virtual behavioral coaching

Virtual behavioral coaching is a personalized, coach-led program. It pairs coaching sessions with digital tools. The program provides:

1-on-1 coaching sessions with online scheduling
Modules to help manage depression, anxiety and stress and gain coping skills

Among employers who participate in the virtual behavioral coaching program, members experienced, on average:²

A 70% improvement in depression scores
A 79% improvement in anxiety scores

Employee Assistance Program

The Employee Assistance Program (EAP) is available to employees and their families. It offers confidential,³ no-additional-cost access to a full range of services to help with issues affecting work productivity, health and overall well-being. EAP offers:

Confidential consultations and counseling for employees to address stress, anxiety, depression and grief or loss, as well as family, relationship and workplace concerns
Unlimited, 24/7 access to an EAP specialist who can help in the moment

The EAP has delivered:

95% employee satisfaction⁴
34% reduction in days impacted by presenteeism⁴
45% reduction in days absent from work⁴

Plan resources and information

Sell sheet: Behavioral health solutions (pdf)

Discover how our solutions help guide employees to the mental health care they need.

Placemat: Behavioral health (pdf)

Employees need different levels of support. Learn about our continuum of care approach.

Let's connect

Get a quote from a representative

Review your current coverage and see if a plan from UnitedHealthcare may be a better fit for your business.

Ask for a quote

Do you have fewer than 50 employees?

Compare health plans available in your area for your small business and ask for a quote.

Find a plan

Explore more plan options

Care management and clinical programs

Help achieve better health and cost outcomes. Support employees with programs that offer clinical expertise and personal outreach.

Learn about programs

Wellness and prevention programs

Discover programs and services, from tobacco cessation to weight management, to help employees make healthy lifestyle changes.

Learn about wellness programs

Specialty benefits

Explore our full range of specialty benefit offerings that help deliver greater value, more flexibility and better health outcomes for employees. 

Learn about specialty benefits

Dental benefits

Offer plans that focus on a whole-person approach to dental health, including preventive care and support for complex care needs.

Learn about dental benefits

Supplemental health plans

Round out employees’ coverage with additional benefit plans like accident protection, critical illness protection and coverage for hospital stays.

Learn about supplemental health plans

Specialty benefits

Explore our full range of specialty benefit offerings that help deliver greater value, more flexibility and better health outcomes for employees.

Learn about specialty benefits

View all products and solutions

Are you a current agent or broker?

Contact your UnitedHealthcare representative to get a quote for your clients. Or use the quoting tool on uhceservices to compare coverage options.

Contact your UnitedHealthcare representative to get a quote for your clients. Or visit uhceservices.com on your desktop or tablet device to sign in to your account.

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Footnotes

SURE Network Summary Dashboard, Commercial E&I and Commercial non-E&I Q2 2026 (July 2026 data); Robin Marsh July 2026.
Figures are from the 2026 United Healthcare Economics (HCE) Analysis which was completed on February 2, 2026. The total sample size was 7,733 UHC E&I Fully Insured members who enrolled in the program between January 2023 and March 2025 with 3+ month of coverage pre- and post-registration. This program was provided by AbleTo.
The principle of confidentiality is about privacy and respecting someone’s wishes. It means that professionals shouldn’t share personal details about someone with others, unless that person consented or it is absolutely necessary.
Optum EAP FUSS satisfaction survey data. Jan. 1, 2025–Dec. 31, 2025. Future results are not guaranteed.

Disclaimers

Calm Health is not intended to diagnose or treat depression, anxiety, or any other disease or condition. If participants feel their condition is severe and needs attention, they are instructed to contact their treating provider or mental health therapist for help. Employee benefits including group health plan benefits may be taxable benefits unless they fit into specific exception categories. Please consult with your tax specialist to determine taxability of these offerings.

When you sign up for Virtual Behavioral Coaching, you will be asked a series of questions to ensure that this program is the right fit for you. You may be directed to another resource if your answers indicate that a different type of program may better suit your needs. Employee benefits including group health plan benefits may be taxable benefits unless they fit into specific exception categories. Please consult with your tax specialist to determine taxability of these offerings.

The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Employee benefits including group health plan benefits may be taxable benefits unless they fit into specific exception categories. Please consult with your tax specialist to determine taxability of these offerings.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates.