Encouraging employee well-being with the Calm Health app

Apps like Calm Health are making it easier for employees and their families to access mental health support for lower-severity issues.

Nearly 1 in 5 U.S. adults live with a mental illness,while roughly the same amount of adolescents report experiencing symptoms of anxiety or depression — with many saying that they’re not getting the support they need.2

These behavioral health concerns can have significant ripple effects on physical health, as well as on work, school and personal lives. It's no surprise that interest in and usage of smartphone apps and digital tools is growing,3 as more people seek convenient solutions to manage their lower-severity mental health issues. But with an abundance of options in the market, it can be overwhelming to choose a digital health app and get started using it.

That’s why UnitedHealthcare added Calm Health to certain health plans.

Well-being leads the way

More than 13M of its commercial members and covered family members have access to the evidence-based mental health app, which is designed to help people easily navigate to personalized mental health support. UnitedHealthcare data shows that the app is helping members make progress. In fact, 26.4% of UnitedHealthcare users experienced a decrease in anxiety symptoms, while 28.1% of users experienced a decrease in depression symptoms.4

Through Calm Health, eligible employees with UnitedHealthcare benefits have access to:

  1. On-demand mental health screenings5
  2. Guidance to the right level of support based on results
  3. Personalized programs written by psychologists for chronic conditions
  4. Support for mental health challenges or life experiences
  5. Referrals to other mental health solutions chosen by their employer, such as virtual behavioral coaching and higher levels of care as well when available

Calm Health also provides a library of self-care content for members looking to manage stress and anxiety, find better sleep and build life-changing habits.

“Helping our members access emotional well-being and mental health support resources is core to our mission at UnitedHealthcare. We are providing our members with additional ways to help improve their mental well-being and also support for how to help manage their emotional and behavioral health.”

— Dr. Rhonda Randall, Chief Medical Officer, UnitedHealthcare Employer & Individual

Calm Health offers a secure and convenient entry point for UnitedHealthcare members to connect with personalized resources to support their mental health needs in-the-moment or as a supplement to engagement with a licensed professional, which includes:

Mental health screenings:5 Calm Health’s industry-standard screenings leverage the Generalized Anxiety Disorder Scale-7 (GAD-7) and Patient Health Questionnaire-9 (PHQ-9). Based on screening results, employees can receive personalized mental health education and resources that may help with their specific needs.

Coaching, counseling and therapy referrals: Calm Health is integrated with an employee’s specific health plan benefits, helping connect them to additional behavioral health resources and services included in their plan, based on their screening results. This can include referrals to virtual behavioral coaching or licensed mental health therapists outside of Calm Health.

Personalized programs and daily self-care content: Employees also have access to Calm Health’s full library of mental health resources including programs written by psychologists for common mental health challenges, physical conditions or life experiences. In addition to these programs, members can explore daily tools to help with mindfulness, anxiety support, stress management, better sleep and more.

Calm Health is part of a continuum of solutions

Calm Health is part of an entire ecosystem of mental and behavioral health solutions at UnitedHealthcare, including coaching, in-person or virtual visits, “in the moment” support programs, family support programs and more.

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