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Long Term Care Lookup Tools

Search the Behavioral Health Directory (Opens in a New Tab)

Search our Substance Use Disorder and Medicated Treatment Providers

Find information here about Supplemental Clinical Criteria.

If you need Behavioral Health Services, contact your Case Manager. 

Your Case Manager can help pick a provider. You can also self-refer by calling a provider from the provider directory. You can call UnitedHealthcare Community Plan Member Services at 1-800-293-3740 anytime for help. If you feel you may harm yourself or others, call 911 for emergency help.

If you have a psychiatric EMERGENCY that does not require calling 911, you can use the community crisis system.

Autism Spectrum Disorder Providers:

You may self–refer to an autism provider, or referred by providers, schools, and State agencies. You may see an autism specialist without a referral from your PCP. To choose a diagnosing provider and/or treatment provider, search our provider lists:

Cenpatico Integrated Care 

For members in Cochise, portions of Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties

Mercy Maricopa Integrated Care

For members in Maricopa County

Health Choice Integrated Care

For members in Apache, Coconino, Gila, portions of Graham, Mohave, Navajo, Yavapai Counties 

Search for drugs covered by Long Term Care (Opens in a New Tab)

Preferred Drug List

Machine Readable UnitedHealthcare Community Plan Drug List

Preferred Drug List Updates

FDA Recalls, Market Withdrawals, & Safety Alerts

Direct Member Reimbursement Form

90 Day Supply Drug List

Brand and/or generic may be excluded from coverage. Lower-cost options are available and covered. Please see the 90 Day Supply Drug List below for more information.

Looking for a network dentist in your area?

Begin your search by choosing the name of your plan. You can search for a dentist by location, name or practice name.

Search for a dental provider (Opens in a New Tab)

UHC Newborn Oral Health Video

English| Spanish

Search for a UnitedHealthcare Community Plan network pharmacy below. Search for a UnitedHealthcare network pharmacy below.

Search for a pharmacy (Opens in a New Tab)

You may also go to OptumRx to order and manage your prescription drugs online.


Disclaimer information

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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. Benefits, features and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Premium disclaimer

Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy).

Benefit disclaimer

Benefits, features, and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply.

Nurse Hotline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your provider's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. Nurse Hotline not for use in emergencies, for informational purposes only. Access to this service is subject to terms of use.

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5-Star rating applies to plan year 2026.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

Important provider information

The choice is yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non-contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Declaration of disaster or emergency

If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.